Super piece on the incoming Biden team by Mike O’Sullivan author of The Levelling

They speak French! When he ran for president in 2004 John Kerry was mocked by opponents for his ability to speak French, with ‘Monsieur Kerry”, “Jean Chéri”, or “Jean-François Kerry” amongst the favourite catcalls of Republicans. Imagine the fun they will have with the new Biden administration – not only Kerry speaks French, but Anthony Blinken was educated in France …

Populism After Trump – Philippe Legrain for Project Syndicate

Great piece today in the Project Syndicate by our brilliant economist …… Nov 16, 2020 PHILIPPE LEGRAIN While more than 72 million Americans cast their votes for Donald Trump, over five million more chose Joe Biden – a 3.4 percentage-point difference. The implication is clear: right-wing populism is not dead, but it can be defeated. LONDON – Before he was …

New Speaker – Consumer Behaviouralist Ken Hughes

Retailers are facing an unprecedented challenge to find new ways to connect with their consumers. Ken Hughes our Consumer Behaviouralist shares his insights on how to adapt to the shifting sands in his keynote talk: “The Captive Post Covid 19 Consumer” Ken Hughes is now acknowledged as being one of the world’s leading authorities on consumer and shopper behaviour, internationally …

New Book – The Offer you Can’t Refuse – Steven Van Belleghem –

This last decade has been characterized by the introduction of 4G, social media and mobile services. These technologies have given rise to a new minimum in terms of customer experience. Customers expect ease of use, friendly and empathic staff, omnichannel services and competitive prices. In the years to come, customer experience will reach a whole new level. Naturally, technology (5G, …

Nigel Owens MBE – New Speaker on Mental Health and Resilience

Topics: Mental Health, Equality, Diversity, Leadership Nigel Owens MBE is recognised as one of the world’s best rugby referees. He is the first openly gay man to come out in professional rugby.  A fluent welsh speaker he first picked up the referee whistle aged 16. Owens officiated his first international game in 2005 between Ireland and Japan in Osaka. He …

New Speaker .. Christian Busch Author of The Serendipity Mindset: The Art and Science of Creating Good Luck.

Christian Busch, PhD, is an internationally known expert in the areas of innovation, purpose-driven leadership, social impact, and entrepreneurship. He teaches at New York University (NYU) and the London School of Economics (LSE), and is the author of  The Serendipity Mindset: The Art and Science of Creating Good Luck. At NYU, he directs the Global Economy program of the Center …

Learn how to “Harness the Hurricane of Change” with Mark DeVolder

Suddenly people all around the world are working from home, forced to self-isolate due to COVID-19. Some are working from their designated office at home, complete with mahogany desk, ergonomic office chair, computer with dual monitors, and the like. But many people have had to create their own office spaces: in the spare bedrooms, in the garage or under the …

D-Day for Ireland and Apple as EU court issues ruling on €13bn tax bill

Great article in the Irish Independent today by Tech Editor Adrian Weckler …. Today marks one of the biggest financial rulings in Ireland’s tax history. It’s Ireland and Apple versus Europe. A verdict will be delivered in the long-running case from the General Court in Luxembourg. Here’s a reminder of what it’s all about, the sums involved, and what might …